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Courses
The Joy of Singletons
3
How long do I have access to the course?
What devices can I access the course on?
What is included in "The Joy of Singletons"?
Newborn to New Home
4
What are the differences between Puppy Culture and Newborn To New Home?
How long do I have access to the course?
What devices can I access the course on?
What is included in "From Newborn to New Home?
With Open Arms and a Level Head
5
What should a new puppy owner purchase?
How long do I have access to the course?
What devices can I access the course on?
What is included in "With Open Arms and a Level Head"?
Where are the Puppy Culture Film excerpts?
Technical Support
Course Issues
5
How do I access my course?
What is Video On Demand (VOD) / Streaming?
How do I play videos on my Roku device?
Do the Courses have subtitles or closed captioning?
Are your Madcap University Courses available on DVD?
Madcap University Account Issues
2
How do I create a Madcap University Account?
Why can’t I log into my account?
Madcap University App Issues
1
How do I access my courses on my phone/tablet using the App?
Signing Up
Purchasing from Madcap University
7
Can I call in an order?
Do you accept credit cards?
Do you accept PayPal?
What forms of payment do you accept?
I signed up for the free puppy course, can I access the current course?
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Refunds
Madcap University Refunds
1
Do you offer refunds?
Discounts and Pricing
Madcap University Quantity Discounts
0
Buying Courses For Others
2
How to assign vouchers
How do I buy a course for someone else?
Madcap University Affiliate Program
0
Madcap University Discounts
1
Do you offer bulk / quantity discounts?
Shipping & Returns
Shipping and Returns
1
Shipping Holder
Madcap Radio
Madcap Radio
2
Do the podcasts have a transcript?
How do I listen to the podcast?
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U.S. Queries
(908) 292-8794
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